1. Acceptance of Terms
By downloading, installing, or using the Plateify mobile application or this website (collectively, the "Service"), you agree to be bound by these Terms of Use ("Terms"). If you do not agree to these Terms, do not use the Service.
2. Description of Service
Plateify is a personal wellness application that allows you to log meals, track mood and energy, and view personalized insights about the relationship between your food intake and how you feel. The Service is intended for general wellness and self-awareness purposes only.
3. Not Medical Advice
The Service is not a medical device and does not provide medical advice, diagnosis, or treatment. Insights, recommendations, and observations surfaced by Plateify are informational only and should not be relied upon as a substitute for professional medical advice from a qualified healthcare provider.
Always consult a qualified healthcare professional before making decisions about your health, diet, supplements, medications, or treatment of any condition. If you are experiencing severe or persistent symptoms, seek medical attention immediately.
4. Eligibility
You must be at least 13 years old to use the Service. By using Plateify, you represent that you meet this minimum age requirement and that you have the legal capacity to enter into these Terms in your jurisdiction. Plateify is not directed to children under 13, and we do not knowingly collect information from them.
5. Account Responsibility
You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. Notify us at [email protected] immediately if you suspect unauthorized access. You agree to provide accurate information when creating an account.
6. Acceptable Use
You agree not to:
- Use the Service for any unlawful purpose or in violation of these Terms
- Attempt to reverse engineer, decompile, or disassemble any portion of the Service
- Interfere with or disrupt the Service or servers and networks connected to the Service
- Access the Service through automated means (bots, scrapers) without our express written consent
- Upload content that is illegal, harmful, infringing, or violates the rights of others
- Impersonate another person or misrepresent your identity
- Attempt to access another user's account or data
7. Your Content and How It's Used
You retain ownership of any data, photos, or content you submit to the Service ("Your Content"). By submitting Your Content, you grant Plateify a limited, non-exclusive, royalty-free license to store, process, and analyze Your Content solely for the purpose of providing the Service to you.
Specifically, that includes:
- Ingredient identification. Meal photos and descriptions you submit are sent to our AI vendor (Google Gemini) so that ingredients can be extracted and returned to you.
- Pattern recognition. Your logged meals, mood check-ins, and symptom entries are analyzed — by automated systems including AI models — to detect patterns and generate the personalized insights, recommendations, and experiment results that the Service surfaces back to you.
- Service operation. Storage, retrieval, security, and incidental processing needed to run the Service.
Plateify does not claim ownership of Your Content, does not use Your Content to train third-party or publicly available AI models, and does not sell, rent, or share Your Content with third parties for advertising or marketing. See the Privacy Policy for full details on data handling.
8. Intellectual Property
The Service, including its design, code, branding, name, logo, and all associated content (other than Your Content), is owned by Plateify and is protected by copyright, trademark, and other laws. You may not copy, modify, distribute, sell, or lease any part of the Service without our prior written permission.
9. Service Availability and Modifications
We strive to keep the Service available but do not guarantee uninterrupted access. We may modify, suspend, or discontinue any part of the Service at any time, with or without notice. We are not liable for any loss resulting from such changes.
10. Termination
You may stop using the Service at any time and may delete your account through in-app settings or by contacting us. We may suspend or terminate your access if you violate these Terms or use the Service in a way that harms us, other users, or third parties.
Upon termination, your right to use the Service ceases immediately. Provisions that by their nature should survive termination (including disclaimers, limitation of liability, and governing law) will survive.
11. Disclaimer of Warranties
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE ERROR-FREE, SECURE, OR UNINTERRUPTED, OR THAT INSIGHTS GENERATED BY THE SERVICE WILL BE ACCURATE OR COMPLETE.
12. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, PLATEIFY AND ITS OWNERS, OFFICERS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUES, DATA, OR GOODWILL, ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
OUR TOTAL CUMULATIVE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE — WHETHER IN CONTRACT, TORT, OR ANY OTHER LEGAL THEORY — SHALL NOT EXCEED THE GREATER OF (A) THE TOTAL AMOUNT YOU HAVE PAID PLATEIFY IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS ($100.00). THIS CAP IS PER USER AND IS AGGREGATE ACROSS ALL CLAIMS BY THAT USER.
Some jurisdictions do not allow the exclusion or limitation of certain damages, so some of the above limitations may not apply to you. In such cases, our liability is limited to the smallest extent permitted by applicable law.
13. Indemnification
You agree to indemnify and hold harmless Plateify and its owners, officers, employees, and agents from any claims, damages, losses, liabilities, and expenses (including reasonable attorneys' fees) arising from your use of the Service, your violation of these Terms, or your violation of any rights of a third party.
14. Arbitration and Class-Action Waiver
PLEASE READ CAREFULLY. THIS SECTION AFFECTS YOUR LEGAL RIGHTS.
Binding arbitration. Any dispute, claim, or controversy arising out of or relating to these Terms or the Service ("Dispute") shall be resolved by final and binding individual arbitration administered by the American Arbitration Association ("AAA") under its Consumer Arbitration Rules, rather than in court, except that you may assert claims in small-claims court if your claims qualify. The arbitrator's decision will be binding and enforceable, and judgment may be entered in any court of competent jurisdiction. Arbitration shall take place in Virginia or, at your election, by telephone or videoconference.
Class-action waiver. You and Plateify each agree that any Dispute will be brought only on an individual basis, and not as a plaintiff or class member in any purported class, collective, consolidated, or representative proceeding. The arbitrator may not consolidate the claims of multiple users and may not preside over any form of representative or class proceeding. You waive any right to participate in a class or collective action against Plateify.
30-day opt-out. You may opt out of this arbitration and class-action waiver provision by sending written notice to [email protected] within thirty (30) days of first accepting these Terms. Your notice must include your name, the email address associated with your account, and a clear statement that you wish to opt out of arbitration. If you opt out, Section 15 (Governing Law) governs any Dispute.
Severability. If the class-action waiver is found unenforceable as to a particular claim, that claim (and only that claim) shall be brought in court under Section 15; the rest of this arbitration agreement remains in effect.
15. Governing Law and Venue
These Terms are governed by and construed in accordance with the laws of the Commonwealth of Virginia, United States, without regard to its conflict-of-law principles. For any Dispute not subject to arbitration under Section 14 (or where you have opted out), the exclusive venue shall be the state or federal courts located in Virginia, and you consent to the personal jurisdiction of those courts.
16. Changes to These Terms
We may update these Terms from time to time. When we do, we will update the effective date at the top of this page. Continued use of the Service after changes constitutes acceptance of the updated Terms. If a change is material, we will make reasonable efforts to notify you in-app or by email.
17. Contact
Questions about these Terms? Email us at [email protected].